How to ensure on-time delivery? Can customers choose their own shipping company?
To ensure that customers receive their goods on time, Slicethinner has taken a series of measures and offers a variety of logistics and transportation options, allowing customers to choose their own shipping company.
Measures to ensure on-time delivery include:
1. After confirming the order, provide a production schedule, including the production cycle and estimated delivery date.
2. Regularly update the order progress with customers through email, phone, and other communication channels.
3. Customers can contact the customer service team at any time to inquire about the order progress and receive a response within 24 hours.
4. Optimize the production process and improve production efficiency to meet customer delivery requirements.
5. Develop strict production plans according to order requirements, ensuring timely completion of each stage.
6. Establish partnerships with multiple logistics companies to provide customers with efficient transportation services, ensuring that goods arrive at their destination on time.
Logistics and transportation options:
1. International express: Suitable for samples and small batch shipments, such as DHL, FedEx, UPS, etc.
2. Air freight: Suitable for urgent medium and small batch shipments with fast delivery times.
3. Sea freight: Suitable for bulk shipments with low costs. Customers can choose between full container load (FCL) or less than container load (LCL) shipping.
4. Rail transport: Suitable for bulk shipments to specific regions, offering a balance of speed and cost-effectiveness.
Customers can choose the appropriate transportation method based on their needs and budget. In addition, we also support customers in choosing their own shipping company and assist in handling related transportation matters.